My role in the Social Media as a Contact Channel discovery workhas been ‘business analyst’; this means I have spent my time working closely with the team and with forces to understand and document the current ‘as is’ situation; how ... Read More
At the beginning of this discovery we set ourselves a challenge; how can policing use social media effectively as a contact channel?
We are now into our second week of discovery, working with the Police ICT Company, as well as ... Read More
The Digital Public Contact (DPC) Programme is one of three programmes operating under the umbrella of the Digital Policing Portfolio (DPP). The DPC vision is to provide a well-known and reliable digital contact service between the public and the police ... Read More