Category Archive: Social Media as a Contact Channel discovery work

  1. 28/04/2017

    My name is Tom, and I am part of the delivery team at the Police ICT Company. We work with key partners across policing to support them in their work and projects.

    I have just spent a busy eight weeks in ... Read More

  2. 17/03/2017

    Hi! I’m Steph from RKH and my role on this project is as a content designer. I’ve been looking into how the police can use content appropriately and effectively when adopting social media as a contact channel. Over the past ... Read More

  3. 16/03/2017

    My role in the Social Media as a Contact Channel discovery workhas been ‘business analyst’; this means I have spent my time working closely with the team and with forces to understand and document the current ‘as is’ situation; how ... Read More

  4. 14/03/2017

    At the beginning of this discovery we set ourselves a challenge; how can policing use social media effectively as a contact channel?

    We are now into our second week of discovery, working with the Police ICT Company, as well as ... Read More

  5. 09/03/2017

    Social Media as a contact channel? The discovery work I am supporting this week, alongside the national Digital Public Contact Programme and the Police ICT company, is taking place in the year that the 999 service is 80 years old. ... Read More

  6. 08/03/2017

    The Digital Public Contact (DPC) Programme is one of three programmes operating under the umbrella of the Digital Policing Portfolio (DPP). The DPC vision is to provide a well-known and reliable digital contact service between the public and the police ... Read More